Obtaining the «Conseil Québécois d'Agrément (CQA)» accreditation ensures quality of services to the population that your organization services. 

The accreditation process is the recognition by an external authority that the organization is engaged in a process improvement of quality of services. This process amelioration is based on a systematic analysis of organizational culture, management and personnel adhesion to organizational values and mission, user satisfaction and are based on best practices.

Engaging your organization in the accreditation will ensure quality services for users and personnel.

The accreditation process is a rigourous, iterative and dynamic process that involves every level of the organization It also involves a lot of energy and ressources investment.

Do not hesitate to contact us to find out how we can accompany you in this demanding, yet  rewarding process.